How to activate Company and Staff notifications
Estimated Reading Time: 3 minutes
Applies to: All Plans
Quick Summary
Control which emails your company and Staff receive from Trainin. Configure notifications to stay informed about bookings, cancellations, payments, and reminders without creating unnecessary inbox traffic.
Why This Matters
Notification settings determine who is informed about operational activity. Proper configuration prevents missed bookings, overlooked cancellations, and confusion within your team.
Step by Step Instructions
Step 1: Open company notification settings: My company > Settings > Company notifications
– This section allows you to manage which notifications are sent to the company account.
Step 2: Configure notifications for the company
– Enable or disable notifications that should be sent to the company administrator.
Step 3: Configure Staff notifications (PRO & Premium)
– Enable or disable which notifications current Staff members can receive about bookings, cancellations, and other operational events..
Step 4: Define default notification settings for new Staff (PRO & Premium)
– Use the New staff member column to decide which notifications are automatically enabled when new Staff members are added.
Step 5: Adjust notifications per Staff member if needed
– Individual Staff member notifications can also be adjusted via My Company > Staff > Selecting the staff profile. They can also change this themselves on their own profile.
Step 6: Save your changes: Save
Best Practice
Only activate notifications that require action. Keep booking and financial alerts enabled for responsible team members to avoid missed updates.
Pro Tips
Limit the number of notifications sent to your entire team. Too many notifications can make it harder for Staff to notice important operational alerts.
Use the default notification settings for new Staff to ensure new team members automatically receive the correct alerts when they join.
Common Questions
Can I control which notifications new Staff receive by default?
– Yes, you can use the New staff member column to define the default notification that should be active for them.
Do company and Staff notifications work independently?
– Yes, notifications for the company and notifications for Staff are configured separately.
Can I change notification settings at any time?
– Yes, you can update notification settings whenever needed.
Related Articles
– How to create a Membership
– Trainin Quick Start Hub – From Zero to Live