How to configure your Newsletter settings
Estimated Reading Time: 3 minutes
Applies to: Pro and Premium
Quick Summary
The Newsletter feature allows you to send marketing or informational messages to your clients directly from Trainin.
You can configure the Newsletter settings in your account and allow clients to decide whether they want to receive newsletters.
Why This Matters
Managing newsletter preferences helps ensure that clients only receive communications they have agreed to.
This improves the client experience and helps you stay compliant with email communication preferences.
Step by Step Instructions
Step 1: Open the message settings: My Company > Settings > Messages
– This section allows you to configure communication settings, including the Newsletter option for your account.
Step 2: Enable the Newsletter option
– Activate the Newsletter setting so your business can send newsletters to clients who have opted in.
Please note that we must comply with GDPR. The default setting is that the checkbox is unticked for the client.
Step 3: Save the settings
– Once enabled, newsletters can be sent to clients.
Best Practice
Clearly inform clients that newsletters are optional and that they can manage their communication preferences themselves.
This transparency helps maintain trust and improves engagement with your messages.
Pro Tips
Use newsletters to communicate important updates such as new Activities, promotions, schedule changes, or special events.
Send newsletters only when necessary to keep them relevant and valuable for your clients.
Common Questions
Can I send newsletters to all clients automatically?
– No. Newsletters can only be sent to clients who have chosen to receive them.
Can clients unsubscribe from newsletters?
– Yes. Clients can turn newsletters on or off from their personal profile.
Does disabling newsletters affect booking notifications?
– No. Booking confirmations and operational notifications are separate from newsletters.
Related Articles
– How to send a newsletter to your clients– How to manage client communication preferences