How to Send a Message to Class Participants
Estimated Reading Time: 3 minutes
Applies to: All Plans
Quick Summary
You can quickly send a message to everyone booked into a class directly from your calendar.
This allows you to notify participants about schedule updates, important reminders, or last-minute changes.
Messages can be sent as News or Dashboard Messages, and you can optionally enable Send an Email so participants receive the notification in their inbox as well.
Why This Matters
Sometimes you need to communicate important updates to everyone attending a class.
For example:
– A last-minute schedule adjustment
– Additional preparation instructions
– A change in class location or trainer
– Important announcements before the session starts
Sending a message from the booking ensures all participants receive the information quickly.
Step by Step Instructions
Step 1: Open your Calendar:
– This is where you can see all scheduled classes and participant bookings.
Step 2: Open the session you want to message: Calendar > Select the Specific Class Booking
– Clicking the booking will open the class details and show the list of participants.
Step 3: Start the messaging action: Send Message
– This button allows you to send a notification directly to everyone registered for that class.
Step 4: Choose how the message will be delivered: News or Dashboard Message
– Select the method you want to use and write the message you want participants to receive.
Step 5: Decide if participants should receive an email: Send an Email
– Activate this option if you want participants to receive the message in their email inbox as well.
Best Practice
Use class messages for important or time-sensitive updates.
Keep the message short and clear so participants immediately understand what has changed or what they need to know before the session.
Pro Tips
Use Email the session participants when the update is urgent or time-sensitive.
Keep the subject or first sentence clear so participants immediately recognize the importance of the message.
If you are making schedule changes, automated updates will be sent to your customers.
Common Questions
Who receives the message?
– Only participants who are booked into that specific class will receive the message.
Related Articles
– How to send a dashboard message.
– How to send newsletters to your customers.